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Answers about Mungo, billing, modules and your account.

Getting started

  • What is Mungo?One workspace with five AI modules for your online store.
  • Getting started in 5 minutesFrom signup to your first active module.

Plans & billing

  • Free trial, plans and pricesHow the trial works and what each plan includes.
  • What are credits?What each AI action costs and when credits reset.
  • Change plan, payment details or cancelManage your subscription from the billing page.
  • My account is pausedWhy an account gets paused and how to unpause it.

Modules

  • How module setup worksChecklists, required and optional steps, and when a module is active.
  • Connect Slack or DiscordGet notifications in Slack or Discord with a webhook.
  • Product ListerFrom competitor link to Shopify draft.
  • Support AutomationAI replies to customer emails, with your rules per topic.
  • Quality ChecksAsk suppliers for photos before shipping.
  • Price GuardGet an alert when a supplier raises prices.
  • Profit DashboardYour net profit per day, week or month.

Account & team

  • Multiple storesAdd stores, switch between them and what happens on a downgrade.
  • Team roles, profile and languageWho can do what, and how to switch the app language.
  • Affiliate program and contactEarn 20% recurring commission, and how to reach us.

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